Management of people processes bythe inclusion of people with disabilities

Abstract

The objective of this study is to analyze the satisfaction of employees with disabilities and the perception of their work colleagues regarding the practices of people management before inclusion and the quota law in a Health Cooperative in the northwestern region of Rio Grande do Sul state. As the employed method, a qualitative and quantitative research was carried out. The data were obtained through the application of a structured questionnaire to 25 professionals classified as people with disabilities (PwD) and 33 non-disabled working colleagues who work in areas where the PwD are inserted. To analyze the data, a triangulation between the data obtained with the PwD and co-workers was carried out from five processes of people management, as defined by the author Chiavenato (2010): aggregate, apply, reward, develop and maintain. The study pointed out that the processes of people management in the organization studied promote the effective inclusion of PwD, since professionals with disabilities, for the most part, feel satisfied, and most of their colleagues also have this perception, understanding that the inclusion occurs not only for compliance with the quota law, because there is the commitment of the organization with the development of people with disabilities as subjects and citizens, being restored the dignity once lost on the discrimination and segregation practiced by society.