Job Satisfaction Improvement: a systematic review

Abstract

The study was conducted based on the motivation to seek the understanding of a growing theme in the literature in recent years: the improvement in job satisfaction. The topic has generated interest by researchers, mainly due to the absence of job satisfaction or lack of employee engagement. There is a phenomenon of significant proportion in the movement, whether voluntary or quiet quitting. The systematic analysis of the literature presents 196 articles from 1992 to 2022 and indicates a substantial increase in publications in the last five years. In particular, the United States has the highest concentration of publications. The main aspects identified are the quality of organizations' management, leadership, and performance. Such elements are related to the employee's motivation and commitment to the organization. There are indications of a possible gap in the working relationships between managers and their direct reports, which may be related to trust. A second highlight refers to the high volume of publications in the nursing and healthcare field, which represents a consequence of the pandemic and the pressure on health professionals. Finally, there is a perception of the absence of publications on the subject in Brazil, which opens up a new opportunity for research.