Profitability of Integrated Waste Management in a Soda Industry
DOI:
https://doi.org/10.6008/CBPC2179-684X.2019.004.0006Keywords:
Integrated Waste Management, Profit, Customer SatisfactionAbstract
Integrated Waste Management is a methodology that includes all actions aimed at managing solid waste, from its generation to the final destination, a way that companies are using that has become of great importance within an organization. It is also the integration of the processes in search of the optimization of the efficiency of the companies improving their performance. In a quest to satisfy customer requirements and to help boost competitive advantage and improve business efficiency, a company specialized in environmental management in the city of Maracanaú - Ceará, sought to structure its process through the characterization and analysis of the market. Integrated Waste Management implemented positive results and efficiently meet environmental standards and laws, as well as customer satisfaction, increased profits, avoiding rework, unnecessary costs and nonconformities. The present work presents one of the services and the results that the company in question performs through the provision of the services of collection, separation, purchase, transportation, recycling and final destination of solid waste. The great difference of the company, is to take to the client the tranquility in knowing that the service of managing its waste in a correct way in the factory and with a prepared team can bring profitable results, another great differential is that the customer wins with this service, instead of being an additional cost and a great expense, the industry profits, therefore, the specialized company buys the waste generated by the factory at the same time that it manages it. The results presented in the paper emphasize that Integrated Waste Management, acting in a planned and strategic way, generates profits, saves time and costs, optimizes logistic and operational services, efficiency and effectiveness with internal resources, infrastructure, customer satisfaction and sustainability.
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