Performance of health services in Santa Catarina hospitals
DOI:
https://doi.org/10.6008/CBPC2236-9600.2020.002.0010Keywords:
Performance, Health services, HospitalsAbstract
This research sought to analyze the performance of health services provided by the 18 state hospitals in Santa Catarina, in which management is done directly by the State or by Social Health Organizations, using the statistical method called Data Envelopment Analysis (DEA). In Santa Catarina, there are 5 hospitals managed by OSS and it is intended to extend this organizational model to other hospitals. It was found that OSS, in Santa Catarina, are, on average, 46% more efficient than hospitals managed by direct administration. The authors also recommend an investment policy that promotes the adoption of autonomous organizational arrangements in every new public hospital. Although hospitals managed by OSS have been shown to be superior in terms of the efficiency of public spending, it was observed that managerial aspects also matter a lot in the quality of spending, as evidenced by some hospitals in the direct administration with high efficiency scores.
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