Teleworking in the federal public service: a study on the feasibility of implementation at the Federal University of Campina Grande

Abstract

With the development and popularization of Information and Communication Technologies (ICT), new ways of making labor relations more flexible have emerged. Among them, telework stands out, a modality of work carried out at a distance that allows workers to carry out their work activities outside the organization's headquarters. In this context, this research aimed to analyze the feasibility of implementing telework in the Pro-Rectory of Administrative-Financial Management (PRGAF), at the Federal University of Campina Grande (UFCG), from the study of the specifics of the work performed in the Pro- Rectory, for the preparation of a SWOT Matrix with data collected on each of the sixteen sectors and the delimitation of sectors that, according to the nature of the activities carried out, would allow the adoption of the telework modality for its servers. The survey results showed that the PRGAF has five sectors in which there is no feasibility of implementing telework for its servers, either because they are sectors characterized by the need for the physical presence of servers in the workplace, or because the work performed in the sector is related to direct service to the public and eleven sectors in which there is feasibility of implementation, as they are sectors that use electronic systems in the execution of activities performed by their servers, because the activities performed in these units are not characterized by the need for the physical presence of servers in the workplace and because the activities carried out by servers in these sectors have a high degree of predictability and standardization in deliveries, as well as a low degree of physical interaction with other public agents. The survey also highlighted that there was a saving of 51% with the expense related to transportation allowance in 2020 at UFCG, compared to the same expense in 2019.